Everyone’s future. Is there such a thing as accessibility in online banking?

Posted on Categories Blog

Online accessibility is hardly a new topic. The Internet, including websites and applications of banking institutions, have been successfully implementing various accessibility guidelines for people with disabilities for decades now. But there is a tremendous amount of work to be done – not just in terms of the implementation of guidelines, but also changing the mindset of everyone involved in creating online banking services. Read more

Accelerating sales and increasing customer satisfaction through live and real-time support

Posted on Categories Blog

There was a time, when people were excited by a light bulb. Fast forward a hundred years or so, and you would have a hard time impressing folks with even the most elaborate fireworks. The pace at which technology and customer expectations grow today is much greater than that. As a matter of fact, it’s so fast, that to satisfy your clients and move ahead of your competition, you have to act in real-time. Read more

All that blog

Posted on Categories Blog

Software Mind is part of the trends that will shape the new face of business. Since two years we have been following what is going on in the video field in the world and we are confident that the coming years will bring rapid development of the communication channel, especially in the banking and financial sector. Read more