In recent years, new technologies have replaced traditional solutions . The report by McKinsey & Company leaves no doubts about this. Inhabitants of this part of the world adapt new technological solutions with great ease .
Banking innovation season is in full swing. More and banks are competing to seewho can modernize client relationships more and how to make contact even safer. The fight for domination is taking place everywhere, in both audio and video channels. So, who will win? Read more
Standard Chartered Bank, which has more than 1,200 branches in over 70 countries, has launched the LiveBank virtual banking system developed by the Cracovian company Ailleron in their Chinese branches. The bank had already implemented this pilot solution in Malaysia and Singapore, and the rapid adoption of LiveBank by users in the region opened the door to subsequent platform implementations, among others in China, Taiwan and Hongkong.
The changing habits of customers in how they use banking services are causing many new ideas that respond to the new consumer needs to appear. As more and more customers use services remotely, banks are developing self-service banking. One of the directions of development of virtual banking is a kind of bridge between the services provided at branches and internet banking.
LiveBank will allow the largest Greek bank to create an e-branch service  – an innovative form of customer service that uses virtual advisors. This is yet another leader of a local banking sector which has decided to meet the needs of its customers by deciding to cooperate with the Cracovian company. Read more
LiveBank, the virtual banking system developed by Ailleron in Poland, will be implemented by international bank Standard Chartered for providing services to over 5 million customers in Asia, Africa and in the Middle East. To date, it is the largest operation of its kind carried out by an international bank . The list of countries where the solution by Ailleron SA has already been implemented is gradually expanding. Read more
The attention span of the typical millennial is only 8 seconds — one second less than that of a goldfish. But as negative as that sounds, it’s not really a bad thing. Millennials are astonishingly good at separating truly relevant information from noise, which they let fade away in the background. That’s why in order appeal to millennials and win their trust, we need a much more personalized approach that takes into consideration their level of financial literacy, the needs they have, and the issues they face.
With more companies offering countless different services than ever before, competition is merciless, regardless of industry. And more than ever before, things like a transaction being just a bit faster or making a client’s experience just a bit more positive play a crucial role in a business’ success. No company can function without a bank, but with hundreds of banks to choose from, how can we make sure that entrepreneurs will choose ours? Increasing efficiency is the perfect place to start.
At the conclusion of the second quarter of 2015, the number of customers with access to Internet banking services in Poland exceeded 27 million. In turn, the number of customers using mobile banking services has surpassed 4 million. In the US, almost 52% of smartphone users who have a bank account use a mobile application. It can be clearly seen that the numbers for Poland do not differ from the statistics from Western countries. The innovative electronic banking sector is something that puts Poland at the forefront of almost all of Europe. Unbelievable? Read more
Never stand in line again: Soon you will never have to visit your bank branch any more. Read more