LiveBank blog
Learn about our big ideas, gain fascinating insights and immerse yourself in the world of digital communication technology for the banking sector.
Categories
- All posts
- Artificial Intelligence
- Banking
- Banking Trends
- Bez kategorii
- Chatbots
- Cloud Banking
- Contract
- Customer Experience
- Customer Journey
- Customer Service
- Digital Banking
- Digital Identity
- Digital Onboarding
- Digital Security
- eKYC
- Launch
- LiveBank news
- Online Verification
- Product Technology
- Trends
- Video banking
- Video Chat
- Virtual Banking
- Virtual Branch
What are the omnichannel trends in the banking sector? This particular approach is constantly evolving, with more intelligent technology being introduced to provide clients with a consistent experience across all channels, with the digital ones, like mobile devices and the internet, attracting the most attention. If you wish to learn more, read this article – we shall discuss the main omnichannel trends here.
Read more
Omnichannel Evolution: A Deep Dive into Banking Sector Trends
What are the omnichannel trends in the banking sector? This particular approach is constantly evolving, with more intelligent technology being introduced to provide clients with a consistent experience across all channels, with the digital ones, like mobile devices and the internet, attracting the most attention. If you wish to learn more, read this article – we shall discuss the main omnichannel trends here.
The Future of AI in Banking Customer Service: Trends and Innovations
AI has become a valuable ally in the world of banking. It is widely used for data analytics due to its supreme data processing capabilities. Yet, it’s not the only function of artificial intelligence in financial institutions. Customer service teams also benefit from AI, improving the speed and accuracy of their responses and enhancing customer experience. This is why, in this article, we shall look at what the future holds for artificial intelligence in banks and their customer service departments – we invite you to read on!
Key Features to Look for in Wealth Management Software
What are the key features that you need in your wealth management software? A robust security system, remote communication channels (including an app!), AI-powered product recommendations, and an AI assistant for your relationship managers. Why do you want to look for these particular features? Find it out!
The Importance of Data Security in Wealth Management Software
What is the role of data security in wealth management? It’s extremely important. Plenty of cybercriminals are targeting financial institutions right now, and wealthy individuals are a promising target. Such customers are also extremely important and more difficult to acquire; hence, you need to build trust, which can be easily broken by insufficient security.
How to Leverage Customer Feedback for Continuous Improvement in Digital Banking
How to leverage customer feedback in digital banking? Firstly, you need to find ways to collect it, and then learn through it and combine the knowledge gained this way with the data gathered in your customer relationship management (CRM) system. In this article, we shall explore this topic further – we invite you to read on.
Leveraging Cloud Technology for Secure and Scalable Wealth Management Solutions
Cloud technology for wealth management comes with a plethora of benefits. It’s scalable, so the number of your customers does not limit you; it’s more secure since cloud systems are protected by the best cybersecurity software available – one that would be too expensive in-house; it’s cost-effective – you don’t need to invest in servers and upgrade your equipment as the system grows; finally, it’s agile and reliable – you can access it on any type of machine. Do you want to learn more? Then read on!
The Future of Wealth Management: Emerging Technologies and Trends
What are the emerging trends and the future of wealth management? Firstly, a new generation of investors is approaching, which means that you need to tailor your services to the characteristics of the younger people. Secondly, sustainable investments will become more important for consumers. Thirdly, we can already see that customers want easy, simple communication via chat apps instead of meeting their advisors in person. Finally, AI is bound to be used to analyze market trends, make predictions and hence find new investment opportunities. Do you want to learn more? Then read on!
Optimizing Financial Operations: AI Applications in Banking Processes
What are the applications of AI in banking? For example, artificial intelligence may be used to adapt the UI based on users' habits, to automate customer service through chatbots and virtual assistants or to categorize transactions and segment customers based on these labels. Do you want to learn more? Then read on!