Union Investment, one of the leading investment funds, has launched a Virtual Branch based on the LiveBank technology. Customers of the fund can now use video chats and interact with advisors without the need to visit a brick-and-mortar branch or the company’s headquarters. Read more
A partnership agreement just signed between V-Key, with its patented Virtual Secure Element, and Ailleron, the owner of LiveBank, which offers cutting-edge technologies, will bring a new dimension to digital bank onboarding worldwide. Read more
We are excited to announce our presence at the Retail Banking 2018 organized by American Banker.
We look forward to bringing our integrated video, audio, chat and sharing collaborative product to U.S.! Read more
LiveBank team kindly invites you to meet at FinTech Festival in Singapore.
This is the opportunity to see LiveBank demo, gain knowledge how to succeed in implementation of virtual branch and be inspired of the success story of our latest deployments. Read more
Launching LiveBank in more countries is the result of increasing interest in virtual branches, which allow banks to deliver high quality services in a modern and customer-driven format. This is another implementation of the virtual banking system developed by Ailleron, which already serves clients in Malaysia, Singapore, China, Taiwan and Hong Kong. Read more
LiveBank will allow the largest Greek bank to create an e-branch service  – an innovative form of customer service that uses virtual advisors. This is yet another leader of a local banking sector which has decided to meet the needs of its customers by deciding to cooperate with the Cracovian company. Read more
LiveBank, the virtual banking system developed by Ailleron in Poland, will be implemented by international bank Standard Chartered for providing services to over 5 million customers in Asia, Africa and in the Middle East. To date, it is the largest operation of its kind carried out by an international bank . The list of countries where the solution by Ailleron SA has already been implemented is gradually expanding. Read more
Never stand in line again: Soon you will never have to visit your bank branch any more. Read more
The virtual customer service of LiveBank is gaining more and more users, and an increasing number of banks which aim to gain the competitive advantage have decided to implement this solution. A year after mBank launched the Online Expert service in July 2013, 15% of all contact (estimated at a million) held with the bank were carried out with the use of the aforementioned video service. Read more