Co-browsing allows banks to help and sell at the same time

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Your customer is trying to apply for a personal loan. They’re opening their browser and quickly find your page dedicated to just that. After getting familiar with the information displayed on the page, despite some initial doubts, they’re trying to fill in the application form. But as the doubt grows and the form proves quite difficult, they eventually give up, intending to finish the process later. Except “later” never comes. Their enthusiasm melts away and they never return to your page. With co-browsing, it doesn’t have to be this way – neither for the bank, nor for the customer. Read more