How to transform your contact center to the center of excellence
Global Overview Today, customers regularly contact banks using many different communication channels, sometimes alternating between them or using several…
Banking Trends
Customer support in a digital world of banking
Customer in the center of attention 2020 caused a rapid change in customers’ preferred channels. As the restrictions…
5 ways to boost online sales in banking
1. Find your customers wherever they are Customers are no longer willing to visit bank branches — and…
“The new normal” in LiveBank Team
LiveBank Team vs Lockdown The outbreak of the coronavirus in Poland posed the challenge of running a business…
Coronavirus banking: what has changed in the industry?
Coronavirus banking: customers first An unexpected lockdown had a huge impact not only on the economy, but also…
eKYC: LiveBank Communication Bus supports digital customer journeys
eKYC: advantage based on technology Technologies supporting eKYC processes allow us to remotely verify a customer’s identity in…
Coronavirus on the Web: cybersecurity in the time of pandemic
Lie pandemic When coronavirus had been discovered in Europe for the first time, all the false information quickly…
Digital transformation for your banking services
Currently, world is undergoing a huge digital transformation caused by coronavirus pandemic. Suddenly, the number of people using…
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Ailleron Company
43B Jana Pawła II Avenue
Podium Park II Building
31-864 Cracow