How can banks dramatically improve their customer service?
According to Millennial Insight Report, as much as 52 percent of millennials (aged between 18-34) take advantage of…
Banking Trends
What are the current drivers to implement virtual branch banking?
If the following TOP drivers for virtual branch banking implementation are analysed – you are close to create…
Will virtual branches displace physical ones?
In 2017, 9,100 bank branches closed in the EU alone. Since 2008, the overall number of physical branches…
Provide continuous access to help with Live Chat
According to data by Forrester Research, as many as 44% of all clients believe that the ability to…
10 key stats that will make you switch to the virtual bank branch
Experience has now shown that what once was just a theory about the benefits of virtual banking is…
The Future of Customer Service in Banking is (Almost) Here
These days, some would find it hard to believe that not so much time ago, doing any kind…
Virtual assistance to the rescue of the traditional bank branch?
The virtual bank branch, capable of taking advantage of new technologies such as remote client verification, has been…
Chatbots to the rescue of banking consultants?
Chatbots have been increasingly popular with various organizations for the past couple of years – both in and out…
Chatbots have been increasingly popular with various organizations for the past couple of years – both in and out…
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Ailleron Company
Życzkowskiego 20 Street
Building Avia, 1st floor
31-864 Cracow