Reflections on Testing Natural Language, NLP and Dealing with Language Peculiarities
Frameworks or platforms that enable the creation of chatbots may have language limits or may be designed for…
Banking Trends
LiveBank at Singapore FinTech Festival 2019
Singapore FinTech Festival is the most important annual event for the FinTech industry, which is not surprising because…
Chatbots: The Cutting-Edge Synergy of Human Genius and Imagination with Technological Precision and Efficiency
The most important issue to consider when creating a chatbot is its purpose and function. The range of…
LiveBank Amplified with Conversational AI
Beyond elevating customer outreach and care through convenient accessibility, advanced security and streamlined processes, LiveBank, uniquely on the…
AI Prompter: Cutting-edge assistance for bank employees and customers
Modern financial institutions face daunting challenges; cut-throat competition, burgeoning regulations and growing demands from customers. In order to…
The untapped potential of eKYC digital account opening journeys
It defines the relationship that customers will have with an organization, helping to build loyalty and trust and…
From Call Center to Virtual Branch Banking
Recently many call centers have a gap which is lack of other alternative channels like chat and video…
Virtual banking suited to large and small banks
Have you ever tought about how digitalization can change the level of banking? Let’s face it. No matter…
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