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Category: Customer Experience

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Customer Experience

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Coronavirus banking: what has changed in the industry?

Coronavirus banking: customers first An unexpected lockdown had a huge impact not only on the economy, but also…

Communication Bus: the key to efficient customer service in digital environment

Online customer service for frictionless customer journey LiveBank Communication Bus is a smart banking platform used for instant…

Ailleron delivers a new mobile app for SGB Group banks!

SGB Group provides its services to more than 1,5 million customers in 192 branches in Poland. Stable relationships…

Coronavirus on the Web: cybersecurity in the time of pandemic

Lie pandemic When coronavirus had been discovered in Europe for the first time, all the false information quickly…

Digital transformation for your banking services

Currently, world is undergoing a huge digital transformation caused by coronavirus pandemic.  Suddenly, the number of people using…

The untapped potential of eKYC digital account opening journeys

It defines the relationship that customers will have with an organization, helping to build loyalty and trust and…

From Call Center to Virtual Branch Banking

Recently many call centers have a gap which is lack of other alternative channels like chat and video…

Virtual banking suited to large and small banks

Have you ever tought about how digitalization can change the level of banking? Let’s face it. No matter…

Any questions?

Need quick hints? Feel free to contact us

Piotr Skrabski

Piotr Skrabski

General Manager +48 518 667 591

    Ailleron Company

    43B Jana Pawła II Avenue

    Podium Park II Building

    31-864 Cracow

    Did you know?

    A virtual branch will work perfectly wherever efficient service is crucial

    Insurance
    companies
    Financial
    consulting
    Investment
    fund
    Leasing
    companies
    Brokerage
    house