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Category: Customer Experience

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Customer Experience
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Will virtual branches gradually displace contact centers?

More and more financial service providers are incrementally changing their model of functionating – from traditional to more…

How can banks dramatically improve their customer service?

According to Millennial Insight Report, as much as 52 percent of millennials (aged between 18-34) take advantage of…

Online Advisor Case Study

As one of the biggest banks in Poland, BZ WBK provides a range of services to a wide…

Maximize the Efficiency of Online Advisors With Virtual Banking

Did you know that almost one third of all millennials use their bank’s mobile app? It is a…

Emirates NBD’s Case Study

Built on top of LiveBank, an innovative virtual bank branch solution developed by Ailleron, Emirates NBD’s FaceBanking aims…

Digital Onboarding Santander Bank Poland

The customers of Bank Zachodni WBK can now open new accounts without leaving their homes with a new,…

Ailleron to develop LiveBank virtual branch for mBank

Ailleron’s flagship product, LiveBank Virtual Branch, was launched at mBank five years ago under the name of Ekspert…

Credit sales via LiveBank. Full process from the side of the client and advisor.

Virtual banking is a new trend that fills the gap between self-service Internet and mobile banking (which is…

Any questions?

Need quick hints? Feel free to contact us

Piotr Skrabski
Piotr Skrabski
General Manager +48 518 667 591
Ailleron Company

Życzkowskiego 20 Street

Building Avia, 1st floor

31-864 Cracow

Did you know?

A virtual branch will work perfectly wherever efficient service is crucial

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