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Why Omnichannel stays stubbornly on banking’s radar

We hope that this article serves as a good starting point for those looking to build a business…

LiveBank – chat for mBank customers in Czechia and Slovakia

Livebank has been supporting mBank in Poland for over 9 years. Ekspert Online service channel provides customers with…

5 ways to boost online sales in banking

1. Find your customers wherever they are Customers are no longer willing to visit bank branches — and…

Communication Bus: the key to efficient customer service in digital environment

Online customer service for frictionless customer journey LiveBank Communication Bus is a smart banking platform used for instant…

The Education of a Chatbot

The number of expressions that reflect the same user intent can be incredibly large, sometimes numbering 100+ phrases….

Reflections on Testing Natural Language, NLP and Dealing with Language Peculiarities

Frameworks or platforms that enable the creation of chatbots may have language limits or may be designed for…

Chatbots: The Cutting-Edge Synergy of Human Genius and Imagination with Technological Precision and Efficiency

The most important issue to consider when creating a chatbot is its purpose and function. The range of…

Reading Between the Lines:

To demonstrate this concept, let’s say we are trying to test whether the chatbot understands the concept of…

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Piotr Skrabski

Piotr Skrabski

General Manager

    Ailleron Company

    43B Jana Pawła II Avenue
    Podium Park II Building
    31-864 Cracow

    Did you know?

    A virtual branch will work perfectly wherever efficient service is crucial

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