LiveBank is not just a video channel
It is so much more!

LiveBank allows you to launch a virtual bank branch. It is a modern
and convenient communication, cooperation and transaction channel.
This ensures the highest level of customer satisfaction.
Specializing in the banking industry, we learned the principles guiding
business processes. We know how to meet your client’s needs more quickly
and efficiently. With a virtual advisor in the browser and on mobile devices,
the client does not even need to go anywhere.

Discover the power of efficient service

Step 1

Acquire a client

Meet the needs of the client in a simple,
friendly way, bring him into the bank
and offer new opportunities.

Active
Engagement

Advise actively, when needed. Acquire a new client.

Digital
onboarding (eKYC)

Remote authentication without the client needing to be present in the branch.

Virtual
meeting

Schedule a meeting or advise a client on demand. In various service channels.

Ask for a demoDownload materials

Step 2

Increase sales

You won't withdraw money at a virtual branch.
But all the other processes
can be completed thanks to LiveBank.

Increase
effectiveness

Full, transactional and encrypted service from the beginning of the process to its authorization and closing.

Integrate
it fully

Built-in banks tools, connection routing and system integration mechanisms with bank processes.

Serve
interactively

Interactive screens allow both the client and the advisors to modify product parameters.

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Step 3

Serve the client

Be where your client is.
Thanks to an effective video connection,
serve him like you would in a branch.

Serve
24/7

All communication channels: video, audio, chat. Full transactionality regardless of form of contact.

Advise
 

Two-way work on documents, file exchange, interactive forms, screen sharing, 2+1 connections.

Human
touch

Face to face service and advice. Just like at a branch.

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Security is key

Customer preferences require the introduction of more powerful and modern forms of communication and service.
A virtual branch gives easy and comfortable access to banking services anytime and from anywhere.
As part of the service, customers need certainty that every connection is 100% safe.