eKYC: LiveBank Communication Bus supports digital customer journeys
eKYC: advantage based on technology Technologies supporting eKYC processes allow us to remotely verify a customer’s identity in…
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Communication Bus: the key to efficient customer service in digital environment
Online customer service for frictionless customer journey LiveBank Communication Bus is a smart banking platform used for instant…
Coronavirus on the Web: cybersecurity in the time of pandemic
Lie pandemic When coronavirus had been discovered in Europe for the first time, all the false information quickly…
Digital transformation for your banking services
Currently, world is undergoing a huge digital transformation caused by coronavirus pandemic. Suddenly, the number of people using…
The virtual alternative for traditional banks
Transformational efforts taken by financial institutions should concern the development of the whole organizational culture according to the…
Will Virtual Branch work for your bank?
LiveBank is an omnichannel communication and collaboration hub for banks that aggregate all communication channels like text chat,…
Future Banking Trends To Keep An Eye On
A couple of years ago, banks and financial institutions were presented a challenge, namely, embrace the changing world…
The Education of a Chatbot
The number of expressions that reflect the same user intent can be incredibly large, sometimes numbering 100+ phrases….
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