LiveBank users prefer contacting their bank via mobile devices, and the go-to feature is the chat, according to BZ WBK (Santander Poland).
LiveBank is an integrated solution that allows bank customers to use text chat, audio and video channels. BZ WBK (Santander Poland), the first bank using both the browser-based and mobile version of Live Bank across all communication channels (chat, audio and video), revealed their surprising statistics. Read more
Video channels allow banks to deploy new, previously unavailable types of processes. Probably, the best example illustrating this technological breakthrough is the so-called “on-line verification” process. Read more
In order to implement its sales policy, Software Mind has established a strategic partnership with the Israeli company, Matrix, which will promote and provide sales support to LiveBank in the region. Read more
Software Mind participated in this year’s Fintech Conference in Tel Aviv on March 22. The conference attracts banks and financial institutions as well as IT companies offering innovative solutions. Read more
Modern video banking solutions are often mixed up with the every-day video conferencing systems we all have been using (such as Lync and Skype). However there is much more that modern video banking can offer and we are going to show you some of the key benefits. Read more
In January 2015 one of the biggest bank in Germany and Software Mind signed a contract, according to which the bank will implement a leading Video banking software Livebank24 for several million of its clients. Read more
Software Mind participated in the Banking Innovation Summit in Dubai and Istanbul. Those are the largest conferences, where the latest technologies dedicated to the financial sector are presented, bringing together representatives of key banks in the region and the world.Read more