Serve your customers in every possible touch-point
Browser based application
Your client can easily connect with a consultant when using their laptop or PC. The virtual branch runs smoothly in all major browsers with the use of WebRTC and HTML-5 technologies, without non-standard plugins. It makes the whole service process convenient and seamless.
Your clients are going mobile, as we all are. With a native mobile app for iOS and Android, they can connect and collaborate with you the same way as on desktop. The app can be integrated with the bank’s mobile application and be available on tablets and smartphones for clients and prospects.
Virtual Kiosk ATM/VTM
The branches live on and your bank probably takes good care of them. If you offer in-branch eKiosks or Virtual/Video Teller Machines (VTM), you can give your clients virtual assistance with LiveBank.
Agent efficient work is enabled thanks to carefully designed agent application which leads them through bank processes intuitively. The application is integrated with Active Directory.
Let your clients chat with you whenever they have a question. Embed LiveBank web API in your text chat widget on your banking website, customize it as needed. Clients can upgrade the conversation to voice or video connection, which will be started in a separate window
Clients today want to communicate through social media. When LiveBank is integrated with Messenger, your agent will answer questions using the Agent Application.
Improve bank’s sales
with all LiveBank features
Życzkowskiego 20 Street
Building Avia, 1st floor
Did you know?
A virtual branch will work perfectly wherever efficient service is crucial