April 2019

Our Platform: The Foundation of Innovative AI-driven Customer Service

“Give a man a fish and you feed him for a day; teach a man to fish and you feed him for a lifetime.” -Ancient Chinese Proverb

Designed by our team, managed by your team

Ailleron is not the only provider of Conversation AI technology, but what we can offer you is much more valuable: independence and control.  Cooperating with Ailleron means not just acquiring a service, but a tool.  The platform we have created comprises three key elements; a comprehensive library, a forum to create your own content and an interactive customer survey.

“A successful tool is used to do something undreamed of by its author.”
-Samuel Johnson

The library our team has diligently assembled is a collection of over 25,000 phrases-tried and tested conversations that cover all matters related to credit card usage.  This invaluable resource is instantly accessible and can be easily implemented to match your specific requirements.  Beyond being a proven AI solution that allows you to hit the ground running, it serves as a helpful guide for your content writers in that they can model their language after what already works.   Essentially, this library is part comprehensive resource material and part training manual.

“We become what we behold.  We shape our tools, and thereafter our tools shape us.”
-Marshall McLuhan

The ingeniousness of the platform lies in giving financial institutions the possibility to create and modify the chatbot’s capabilities to suit their needs.  Your content writers can formulate stories and responses in anticipation of your customer’s requirements.  Language can be tailored and as a result of the artificial and emotional intelligence inherent in this solution, your chatbot will not only communicate effectively, but communicate with its own distinct personality, shaped by your content writers to reflect your brand and image.  Cutting-edge technology, innovative design and practical, user-friendly features mean little AI experience is required and minimal training can produce proficient members of staff.

“Any fool can know.  The point is to understand.”
-Albert Einstein

The final element which distinguishes this offer from all others is the leading edge, instantaneous ability to track customer opinions and trends.  Not only does the platform contain an archive of conversations, but it can collocate data and present statistical information in a straightforward, practical manner.  Your staff will be able to follow trends and recognize what is important to clients, and in what areas your business can better address clients’ needs.   Ailleron’s platform accomplishes what expensive market research, focus groups and customer outreach cannot-an accurate appraisal of your organizations’ strengths and weaknesses, gathered from the most valuable source-your customers.

“The tools which would teach men their own use would be beyond priceless.”
-Plato

Our aim is to help your business be the best it can be, by raising your standard of customer service to unforeseen heights.  Let Ailleron give you the tools you need-Let Ailleron be your digital wings.

 

Any questions?

Need quick hints? Feel free to contact us

Piotr Skrabski
Piotr Skrabski
General Manager +48 518 667 591
Ailleron Company

Życzkowskiego 20 Street

Building Avia, 1st floor

31-864 Cracow

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