LiveBank
benefits
Streamline the onboarding process
A cumbersome onboarding process means lost sales opportunities and high churn rates. Acquire new clients and reduce the onboarding time with a simple ID verification in digital channels and eKYC.
Increase conversion rates
Support your bank’s sales and upselling by making services available to prospects through a chat, voice or video calls, and messaging apps. Help your prospects become clients using collaboration tools such as screen sharing, co-browsing, and file exchange. With an outbound communication feature, LiveBank promotes a proactive approach to sales.
Optimise costs and seize new sales opportunities
LiveBank facilitates remote interaction with clients in a secure environment, which results in better management of human resources and increased sales. The routing function redirects clients to appropriate agents. Case-based communication provides for effective sales conversations across multiple contact channels. Additional features such as documents repository or canned responses shorten the time wasted on searching for information and files to be shared.
Solve your problems with LiveBank
How to increase the effectiveness of sales in digital channels?
Realise the full potential of sales in digital channels and support end-to-end processes.

How to proactively offer banking services and products to clients?
A proactive sales approach is a prerequisite for high conversion and achieving targeted KPIs. Use LiveBank to build close relations with your clients.

How to optimize the workflow and leverage the competencies of salespeople?
Streamline processes and relieve agents from repetitive tasks.

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Increased revenue
recovery of lost sales
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Cost efficiency
reduced client acquisition cost
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Effective sales
increased lead conversion rate
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Test our solution or contact us to find out how LiveBank can help you
