Communication Bus: the key to efficient customer service in digital environment
Online customer service for frictionless customer journey LiveBank Communication Bus is a smart banking platform used for instant…
video banking
Will virtual branches gradually displace contact centers?
More and more financial service providers are incrementally changing their model of functionating – from traditional to more…
Citi has launched LiveBank solution in Hong Kong and Singapore
Thanks to LiveBank Virtual Branch solution, Citi deliver high-standard bank processes and simplify customer-bank cooperation without visiting stationary…
What are the current drivers to implement virtual branch banking?
If the following TOP drivers for virtual branch banking implementation are analysed – you are close to create…
Digital Onboarding Santander Bank Poland
The customers of Bank Zachodni WBK can now open new accounts without leaving their homes with a new,…
The Future of Customer Service in Banking is (Almost) Here
These days, some would find it hard to believe that not so much time ago, doing any kind…
Virtual assistance to the rescue of the traditional bank branch?
The virtual bank branch, capable of taking advantage of new technologies such as remote client verification, has been…
Piraeus Bank chooses LiveBank to launch their virtual branch
Since 2017 Piraeus Bank has used the LiveBank solution within its fully automated e-branches. The system runs in…
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Życzkowskiego 20 Street
Building Avia, 1st floor
31-864 Cracow
