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Communication Bus: the key to efficient customer service in digital environment

Online customer service for frictionless customer journey LiveBank Communication Bus is a smart banking platform used for instant…

Will virtual branches gradually displace contact centers?

More and more financial service providers are incrementally changing their model of functionating – from traditional to more…

Citi has launched LiveBank solution in Hong Kong and Singapore

Thanks to LiveBank Virtual Branch solution, Citi deliver high-standard bank processes and simplify customer-bank cooperation without visiting stationary…

What are the current drivers to implement virtual branch banking?

If the following TOP drivers for virtual branch banking implementation are analysed – you are close to create…

Digital Onboarding Santander Bank Poland

The customers of Bank Zachodni WBK can now open new accounts without leaving their homes with a new,…

The Future of Customer Service in Banking is (Almost) Here

These days, some would find it hard to believe that not so much time ago, doing any kind…

Virtual assistance to the rescue of the traditional bank branch?

The virtual bank branch, capable of taking advantage of new technologies such as remote client verification, has been…

Piraeus Bank chooses LiveBank to launch their virtual branch

Since 2017 Piraeus Bank has used the LiveBank solution within its fully automated e-branches. The system runs in…

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Piotr Skrabski

Piotr Skrabski

General Manager +48 518 667 591
Ailleron Company

Życzkowskiego 20 Street

Building Avia, 1st floor

31-864 Cracow

Did you know?

A virtual branch will work perfectly wherever efficient service is crucial

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