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LiveBank supports services for deaf people

04.08.2015

The Supreme Audit Office has performed an audit of the 60 public institutions that citizens contact most often. More than 2.5 years after the Sign Language Act was passed, 52 percent of the audited entities have not implemented any solutions allowing for communication with deaf people. A commercial entity – Bank Zachodni WBK – became an example of good practice, thanks to LiveBank.

The Sign Language Act, which requires public entities to implement facilities and tools enabling communication, contact and providing services to hearing-disabled people, has been in force in Poland for three years. Despite this fact, the majority of public institutions audited by the Supreme Audit Office were not prepared for communication with such people. Hearing-disabled people and Sign Language ...

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