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Our team – Ireneusz Liberacki, Mateusz Wierzbiński, Małgorzata Bąk, Michał Pomykała, Wojciech Pióro, and Alberto Pereira – spent their recent trip to Canada discussing how to meet the needs of diverse customer segments across different business scenarios and within the context of branch requirements. Let’s bring together their observations on how customer expectations in North America differ from those seen in Europe, as well as how bank branches in Canada operate today and the role they play in the modern banking landscape.
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Canada Through the Lens of the LiveBank Team – Lessons for Europe’s Financial Sector from Across the AtlanticOur team – Ireneusz Liberacki, Mateusz Wierzbiński, Małgorzata Bąk, Michał Pomykała, Wojciech Pióro, and Alberto Pereira – spent their recent trip to Canada discussing how to meet the needs of diverse customer segments across different business scenarios and within the context of branch requirements. Let’s bring together their observations on how customer expectations in North America differ from those seen in Europe, as well as how bank branches in Canada operate today and the role they play in the modern banking landscape.
Kiosks and Video Banking – How Traditional Bank Branches Are Becoming Digital Advisory Hubs?Video kiosks are now playing an important role in the digital evolution of the banking sector, seamlessly combining traditional in-person services with the convenience of digital banking. In the latest article, let's take a look at how video kiosks are becoming part of the banking network.
Banking 2026: How Banks Are Redefining Strategy for the Next Decade?In 2026, the real differentiator in banking will not be technology alone, but the ability to combine digital convenience with genuinely human interactions. As remote services become the standard, customers increasingly expect more than seamless transactions in an app. Human-centred service, delivered through smart, connected channels, is set to define the next stage of customer experience in banking.
AI in Banking: Redefining the Architecture of Trust in FinanceFor decades, banking has been synonymous with stability, precision, and regulatory discipline. Every aspect of the business – from transaction authorization to risk monitoring – has been governed by strict procedures designed to protect both consumers and institutions from errors and abuse. AI as the New Architecture of Trust Today, this orderly world is being […]
AI and Google Cloud Powering Growth – Highlights from Google Cloud Summit Poland 2025 A showcase of breakthrough technologies, inspiring real-life business scenarios, hands-on insights, and valuable networking opportunities – this is how this year’s highly anticipated Google Cloud event in Warsaw can be summed up. Once again, the conference brought together innovators, decision-makers, and technology enthusiasts eager to deepen their knowledge of artificial intelligence and Google Cloud – […]
What Is the Great Wealth Transfer? Why Platforms Like Livebank24 Play a Crucial Role in It?Over the next two decades, we’ll see one of the largest movements of financial assets in history. The Great Wealth Transfer describes the shift of trillions of dollars from Baby Boomers to younger generations, mainly Millennials and Gen Z. As Boomers retire or pass on their assets like homes, businesses, investments, and savings, an unprecedented […]