Why Do Banks Choose Long-Term IT Partners? What Makes a Technology Company Truly Trusted?

In banking, choosing a software provider is never a short-term decision. That kind of long-term commitment can bring peace of mind for the next 5–10 years, and in our experience, often much longer. That’s why decision-making should go far beyond cost considerations and instead be viewed through the lens of business continuity, resilience, and long-term operational stability. Let’s examine what really matters when choosing a technology partner for digital banking, core systems, and integration services.

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What Makes a Technology Company Truly Trusted?
Canada Through the Lens of the LiveBank Team
Canada Through the Lens of the LiveBank Team – Lessons for Europe’s Financial Sector from Across the Atlantic

Our team – Ireneusz Liberacki, Mateusz Wierzbiński, Małgorzata Bąk, Michał Pomykała, Wojciech Pióro, and Alberto Pereira – spent their recent trip to Canada discussing how to meet the needs of diverse customer segments across different business scenarios and within the context of branch requirements. Let’s bring together their observations on how customer expectations in North America differ from those seen in Europe, as well as how bank branches in Canada operate today and the role they play in the modern banking landscape.

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The Value of LiveBank

Evaluating customer journeys and business models are more relevant than ever. Regardless of ongoing digital initiatives, human assistance is still necessary to make processes friendlier and faster to implement.

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bank buildings
Digital transformation in banking with LiveBank24

Currently, world is undergoing a huge digital transformation caused by coronavirus pandemic. Suddenly, the number of people using digital channels went through the roof and everyone has to adapt the work-from-home (WFH) model. Those changes affected thousands of customers in hundreds of industries, including banking services. Is your business ready for the change?

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