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Electronic banking has moved most transactional operations into digital channels. The benefits for the customer are better access to their finances and time savings. For banks, the benefits are the cost savings - the number of bank branches closed in the past decade is 82,000. The remaining branches focus on servicing more complex products, such as mortgage loans or investment products. Are we, therefore, on the brink of a revolution in social communication, in which we no longer require the other person to make time for us to speak with them?
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“The new normal” in LiveBank Team. Key findings after few months of remote working
Ever since the coronavirus kicked in, “the new normal” seemed to be less painful for technology providers. Number of representatives of this business were seeking for an opportunity in it to gain new clients or enhance their market position. However positive it sounds, even FinTechs were punched with the new reality and summarily had to […]
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