LiveBank blog

Learn about our big ideas, gain fascinating insights and immerse yourself in the world of digital communication technology for the banking sector.

Case-based management – how does it help bank teams?

Every day, thousands of customers contact bank advisors with questions about products they have or they want to hear about the latest bank offers and digital trends. These customers want to settle their cases in the most efficient way possible. Furthermore, their expectations regarding the quality and speed of service are rising consistently every year.

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Will Virtual Branch work for your bank?

LiveBank is an omnichannel communication and collaboration hub for banks that aggregate all communication channels like text chat, video and audio. LiveBank provides retail banks secure and friendly contact channels for its clients. This synergy of technology and people enriches communications and establishes the grounds for the digitalization of bank processes. As result of LiveBank […]

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LiveBank is Azure Ready now! Ailleron Fintech partnership with Microsoft

As vendor of the latest technologies, mainly for the FINTECH sector, which is very demanding and challenging, we provide our clients with the best, most optimal and safe solutions that enable them to achieve their business goals. We focus on continuous development as well as innovation in the approach to ongoing projects.

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