LiveBank team kindly invites you to meet at FinTech Festival in Singapore.
This is the opportunity to see LiveBank demo, gain knowledge how to succeed in implementation of virtual branch and be inspired of the success story of our latest deployments.Read more
Launching LiveBank in more countries is the result of increasing interest in virtual branches, which allow banks to deliver high quality services in a modern and customer-driven format. This is another implementation of the virtual banking system developed by Ailleron, which already serves clients in Malaysia, Singapore, China, Taiwan and Hong Kong.Read more
Citibank has signed an agreement to implement Polish LiveBank technology, which will enable bank’s customers in 16 countries to benefit from virtual banking without leaving home. This is the first implementation of a virtual banking system on such a large scale in the world.
LiveBank will allow the largest Greek bank to create an e-branch service  – an innovative form of customer service that uses virtual advisors. This is yet another leader of a local banking sector which has decided to meet the needs of its customers by deciding to cooperate with the Cracovian company.Read more
LiveBank, the virtual banking system developed by Ailleron in Poland, will be implemented by international bank Standard Chartered for providing services to over 5 million customers in Asia, Africa and in the Middle East. To date, it is the largest operation of its kind carried out by an international bank . The list of countries where the solution by Ailleron SA has already been implemented is gradually expanding.Read more
The virtual customer service of LiveBank is gaining more and more users, and an increasing number of banks which aim to gain the competitive advantage have decided to implement this solution. A year after mBank launched the Online Expert service in July 2013, 15% of all contact (estimated at a million) held with the bank were carried out with the use of the aforementioned video service. Read more
The Supreme Audit Office has performed an audit of the 60 public institutions that citizens contact most often. More than 2.5 years after the Sign Language Act was passed, 52 percent of the audited entities have not implemented any solutions allowing for communication with deaf people. A commercial entity – Bank Zachodni WBK – became an example of good practice, thanks to LiveBank. Read more
In order to implement its sales policy, Software Mind has established a strategic partnership with the Israeli company, Matrix, which will promote and provide sales support to LiveBank in the region. Read more