LiveBank
Your virtual branch.

The video, audio, text chat omnichannel platform supporting complete sales process and client service.

LiveBank covers
all the customer journeys

With collaboration, communication, routing, recording and other features, you can design your own remarkable experience and get the most out of omnichannel.

Sales & Digital Onboarding (eKYC)

Easily acquire and verify new customers and sell all kinds of products during a single call

Enhanced Customer Services

Change the way you serve your client. Go omnichannel with “smarter” virtual branch assistance.

Customer Experience & Loyalty

With enhanced collaboration features it`s much more than a contact center

LiveBank’s technology covers every aspect of banking

increases the conversion and optimizes costs

Retail banks

LiveBank for retail

Banks have to face new digital contact demands from tech-savvy and high-maintenance customers. The answer is to provide them with the most convenient communication and collaboration platform.

Corporate banks

LiveBank for corporate banking

Corporate clients need interactive support of a banking consultant available anytime, anywhere, on any device, 24/7. This is the standard for modern clients and banks aware of their needs.

Wealth solutions

LiveBank for wealth

With our solution you are able to provide service to customers all around the world, and direct your offer at people that search for effective and secure access to an array of markets and investment products, enabling them to multiply their savings.

Retail banks

Corporate banks

Wealth solutions

LiveBank for retail

Banks have to face new digital contact demands from tech-savvy and high-maintenance customers. The answer is to provide them with the most convenient communication and collaboration platform.

LiveBank for corporate banking

Corporate clients need interactive support of a banking consultant available anytime, anywhere, on any device, 24/7. This is the standard for modern clients and banks aware of their needs.

LiveBank for wealth

News & Blog

Banking Trends, Customer Experience

The untapped potential of eKYC digital account opening journeys

It defines the relationship that customers will have with an organization, helping to build loyalty and trust and…

News

A new way of thinking about corporate finances

Paradoxically, financial professionals are involved in many manual and repetitive business processes, so their time and skills are…

05.08.2019

Corporate Banking

From Call Center to Virtual Branch Banking

Recently many call centers have a gap which is lack of other alternative channels like chat and video…

17.07.2019

Banking Trends, Customer Experience

Want more? Visit our blog

All news

LiveBank is available for 150 million bank clients worldwide

"Clients don’t need to visit a bank anymore but have contact with a real person and might share documents with them."

Cezary Stypułkowski, CEO mBank download case study

"Today, bank transactions can be done at home via chat and audio and video conversations, during the day, in the evening, and on weekends. Easily and conveniently."

Video banking offers our customers convenience and a wide choice. This face-to-face contact will inevitably make bank branches redundant.

Karen Fawcett, CEO Retail Banking

intend to use Virtual Branch

of the bank’s offer

satisfied users worldwide

More than half of the customers declare their willingness to use Virtual Branch. Follow their needs. By providing video calls you will create human touch proposition, what maximizes your potential and increase sales in digital channels.

Almost all the bank’s offering can be transferred to the virtual channel and presented to your customers. They can receive direct advice from particular product specialist.

Satisfied customers using the Virtual Branch. Our latest technology supports clients worldwide, making their life easier, more convenient and thus increasing their satisfaction.

Learn more about LiveBank

Download the materials to find out why you should have LiveBank

Any questions?

Need quick hints? Feel free to contact us

Piotr Skrabski

General Manager +48 518 667 591 skrabski.piotr@ailleron.com

I agree to receive information via the email MORE I declare that I consent to the processing of my personal data provided by me in the contact form above, by the data controller, which is Ailleron S.A. with headquarters in Krakow, Prof. M. Życzkowsiego Str. 20, postal code 31-864, KRS no. 0000385276, e-mail address: privacy-policy@livebank24.com for contact and for marketing purposes of the Administrator's products and services and entities that process data at the request of the Administrator. I was informed that my consent is freely given and that I can withdraw my consent at any time by sending a request by e-mail to privacy-policy@livebank24.com. For full information about processing of personal data please visit Privacy Policy.

I want to receive LiveBank monthly Newsletter MORE I declare that I agree to receive commercial information via the e-mail address, sent by Ailleron S.A. with headquarters in Krakow, Prof. M. Życzkowsiego Str. 20, postal code 31-864, KRS no. 0000385276, e-mail address: privacy-policy@livebank24.com, regarding products and services of these entities. Consent is voluntary and can be withdrawn at any time via the link included in each message sent as part of the answer or via a message sent to the email address privacy-policy@livebank24.com.

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Ailleron Company

Życzkowskiego 20 Street

Building Avia, 1st floor

31-864 Cracow

Did you know?

A virtual branch will work perfectly wherever efficient service is crucial

Insurance
companies

Financial
consulting

Investment
fund

Leasing
companies

Brokerage
house

LiveBank
Your virtual branch.