LiveBank
Your virtual branch.

The video, audio, text chat omnichannel platform supporting complete sales process and client service.

LiveBank’s technology covers every aspect of banking

increases the conversion and optimizes costs

Retail banks

LiveBank for retail

Banks have to face new digital contact demands from tech-savvy and high-maintenance customers. The answer is to provide them with the most convenient communication and collaboration platform.
Corporate banks

LiveBank for corporate banking

Corporate clients need interactive support of a banking consultant available anytime, anywhere, on any device, 24/7. This is the standard for modern clients and banks aware of their needs.
Wealth solutions

LiveBank for wealth

With our solution you are able to provide service to customers all around the world, and direct your offer at people that search for effective and secure access to an array of markets and investment products, enabling them to multiply their savings.
Retail banks
Corporate banks
Wealth solutions

LiveBank for retail

Banks have to face new digital contact demands from tech-savvy and high-maintenance customers. The answer is to provide them with the most convenient communication and collaboration platform.

LiveBank for corporate banking

Corporate clients need interactive support of a banking consultant available anytime, anywhere, on any device, 24/7. This is the standard for modern clients and banks aware of their needs.

LiveBank for wealth

With our solution you are able to provide service to customers all around the world, and direct your offer at people that search for effective and secure access to an array of markets and investment products, enabling them to multiply their savings.

LiveBank is available for 150 million bank clients worldwide

mBank

"Clients don’t need to visit a bank anymore but have contact with a real person and might share documents with them."

Cezary Stypułkowski, CEO mBank
Standard Chartered

"Today, bank transactions can be done at home via chat and audio and video conversations, during the day, in the evening, and on weekends. Easily and conveniently."

Video banking offers our customers convenience and a wide choice. This face-to-face contact will inevitably make bank branches redundant.

Karen Fawcett, CEO Retail Banking
50
%+
intend to use Virtual Branch
95
%
of the bank’s offer
90
%
satisfied users worldwide
Respond to the customers needs
More than half of the customers declare their willingness to use Virtual Branch. Follow their needs. By providing video calls you will create human touch proposition, what maximizes your potential and increase sales in digital channels.
Present your offer online!
Almost all the bank’s offering can be transferred to the virtual channel and presented to your customers. They can receive direct advice from particular product specialist.
Client satisfaction guaranteed
Satisfied customers using the Virtual Branch. Our latest technology supports clients worldwide, making their life easier, more convenient and thus increasing their satisfaction.

Any questions?

Need quick hints? Feel free to contact us

Piotr Skrabski
Piotr Skrabski
General Manager +48 518 667 591
Ailleron Company

Życzkowskiego 20 Street

Building Avia, 1st floor

31-864 Cracow

Did you know?

A virtual branch will work perfectly wherever efficient service is crucial

Insurance
companies
Financial
consulting
Investment
fund
Leasing
companies
Brokerage
house