Communication Bus: the key to efficient customer service in digital environment
Online customer service for frictionless customer journey LiveBank Communication Bus is a smart banking platform used for instant…
With collaboration, communication, routing, recording and other features, you can design your own remarkable experience and get the most out of omnichannel.
Easily acquire and verify new customers and sell all kinds of products during a single call
Change the way you serve your client. Go omnichannel with “smarter” virtual branch assistance.
increases the conversion and optimizes costs
SGB Group provides its services to more than 1,5 million customers in 192 branches in Poland. Stable relationships…
Lie pandemic When coronavirus had been discovered in Europe for the first time, all the false information quickly…
"Clients don’t need to visit a bank anymore but have contact with a real person and might share documents with them."Cezary Stypułkowski, CEO mBank download case study
"Today, bank transactions can be done at home via chat and audio and video conversations, during the day, in the evening, and on weekends. Easily and conveniently."
Video banking offers our customers convenience and a wide choice. This face-to-face contact will inevitably make bank branches redundant.Karen Fawcett, CEO Retail Banking
Życzkowskiego 20 Street
Building Avia, 1st floor
A virtual branch will work perfectly wherever efficient service is crucial