The untapped potential of eKYC digital account opening journeys
It defines the relationship that customers will have with an organization, helping to build loyalty and trust and…
With collaboration, communication, routing, recording and other features, you can design your own remarkable experience and get the most out of omnichannel.
Easily acquire and verify new customers and sell all kinds of products during a single call
Change the way you serve your client. Go omnichannel with “smarter” virtual branch assistance.
increases the conversion and optimizes costs
Paradoxically, financial professionals are involved in many manual and repetitive business processes, so their time and skills are…
Recently many call centers have a gap which is lack of other alternative channels like chat and video…
"Clients don’t need to visit a bank anymore but have contact with a real person and might share documents with them."Cezary Stypułkowski, CEO mBank download case study
"Today, bank transactions can be done at home via chat and audio and video conversations, during the day, in the evening, and on weekends. Easily and conveniently."
Video banking offers our customers convenience and a wide choice. This face-to-face contact will inevitably make bank branches redundant.Karen Fawcett, CEO Retail Banking
Życzkowskiego 20 Street
Building Avia, 1st floor
A virtual branch will work perfectly wherever efficient service is crucial