Case studies

Sense Bank, one of Ukraine's top financial institutions, has consistently demonstrated its commitment to innovation and customer convenience. By introducing modern solutions like the Sense SuperApp and remote onboarding, the bank has successfully adapted to the needs of an increasingly digital society. Through its strategic partnership with Ailleron and the use of the LiveBank platform, Sense Bank sets new standards in customer experience, delivering intuitive, secure, and efficient banking processes for both individual and business clients. Discover how this forward-thinking approach keeps Sense Bank ahead in a competitive market and continues to transform the way Ukrainians interact with their bank.

Santander Leasing, a leader in the leasing industry, recognized the growing need to modernize its customer service approach in response to rapidly evolving market conditions. By implementing the LiveBank SaaS platform, the company achieved significant advancements in digital communication, operational efficiency, and customer satisfaction.

ING Bank Śląski partnered with Ailleron to embark on a transformative journey aimed at modernizing its mortgage application process. Through a strategic agreement, both entities initiated the implementation of the LiveBank Platform solution, leveraging Ailleron's expertise and public cloud technology in a Software-as-a-Service (SaaS) model. This approach not only accelerated the product launch but also enhanced project flexibility, marking a pivotal shift towards a more agile and customer-centric banking experience.

LiveBank will allow the largest Greek bank to create an e-branch service [1] – an innovative form of customer service that uses virtual advisors. This is yet another leader of a local banking sector which has decided to meet the needs of its customers by deciding to cooperate with the Cracovian company. Piraeus Bank is […]

Standard Chartered Bank, which has more than 1,200 branches in over 70 countries, has launched the LiveBank virtual banking system developed by the Cracovian company Ailleron in their Chinese branches. The bank had already implemented this pilot solution in Malaysia and Singapore, and the rapid adoption of LiveBank by users in the region opened the […]

Citibank has signed an agreement to implement Polish LiveBank technology, which will enable bank's customers in 16 countries to benefit from virtual banking without leaving home. This is the first implementation of a virtual banking system on such a large scale in the world.