Solutions

By Use Case

Customer Onboarding Onboarding Journey with eKYC Integration
Sales Livebank for Sales
Mortgage LiveBank for Mortgage
Customer support LiveBank for CS

By Industry

Personal banking In-branch experience online
Wealth Management Personalised expert services
SME & Corporations Customer service for small and medium-sized enterprises
Leasing Empower Your Leasing Experience with Omnichannel Leasing Solution

By Business Initiative

Optichannel Communicate through the optimal channel for customer
Digital Contact Center Seamless Customer Service with Easy Intergration
Virtual Branch Drive more sales online
Moving to cloud Banking transformation with top security standards
Human-AI synergy Strategy integrating human and AI capabilities

Product

Digital Channels Chat, Audio, Video, Social & Phone
Meetings & Collaboration Multiconference, Screen Sharing, CoBrowsing, Scheduling
Monitoring & Recording Effective Communication Tools
AI Tools AI Assistant, Video Bot
Identification and eSignature Identity Verification and eSignature Platform
eKYC Easy onboarding
Analytics & Reporting Power of data about your clients
Workflow & Case Management Workflow management tool for efficiency and convenience
Outbound management Proactive communication manager
Case studies Blog

Company

About LiveBank
Contact We’d love to hear from you
What’s New? In LiveBank
Resources
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Solutions

By Use Case

Customer Onboarding Sales Mortgage Customer support

By Industry

Personal banking Wealth Management SME & Corporations Leasing

By Business Initiative

Optichannel Digital Contact Center Virtual Branch Moving to cloud Human-AI synergy

Product

Digital Channels Meetings & Collaboration Monitoring & Recording AI Tools Identification and eSignature eKYC Analytics & Reporting Workflow & Case Management Outbound management
Case studies Blog

Company

About Contact What’s New? Resources

Resources

Explore our diverse resources designed to help you unlock the full potential of LiveBank’s digital solutions for banks. Learn how our tools empower financial institutions to transform customer interactions, boost engagement, and achieve their business goals. Stay ahead of the curve with real-world examples and the latest trends in digital banking innovation.

ING SME & Corporate x LiveBank by Ailleron – testimonials
ING SME & Corporate x LiveBank by Ailleron – testimonials

Discover how ING has transformed its customer service experience with LiveBank. From faster response times to seamless channel switching, our innovative solution has redefined efficiency and convenience for both clients and employees.

Read the full resource