We’re expanding the language options available for agents in the LiveBank application. Alongside existing versions, French and Spanish are now supported, enhancing our platform’s multilingual capabilities and helping organizations serve customers in their preferred language. 

After logging in, each specialist can choose the language of the application interface, adjusting it to their daily workflow. To keep things simple and consistent, the available language options are defined at the organization level – meaning that administrators decide which versions are visible to their teams. 

Benefit for clients:
A more inclusive, flexible, and globally ready experience for both agents and customers – without the confusion of unnecessary language clutter.