LiveBank blog
Learn about our big ideas, gain fascinating insights and immerse yourself in the world of digital communication technology for the banking sector.
Categories
- All posts
- Artificial Intelligence
- Banking
- Banking Trends
- Bez kategorii
- Chatbots
- Cloud Banking
- Contract
- Customer Experience
- Customer Journey
- Customer Service
- Digital Banking
- Digital Identity
- Digital Onboarding
- Digital Security
- eKYC
- Insurance
- Launch
- LiveBank news
- Mortgage process
- Online Verification
- Product Technology
- SME Banking
- Trends
- Video banking
- Video Chat
- Virtual Banking
- Virtual Branch
Banking 2026: How Banks Are Redefining Strategy for the Next Decade?
In 2026, the real differentiator in banking will not be technology alone, but the ability to combine digital convenience with genuinely human interactions. As remote services become the standard, customers increasingly expect more than seamless transactions in an app. Human-centred service, delivered through smart, connected channels, is set to define the next stage of customer experience in banking.
Read more
Piotr Skrabski for The FinTech Times – digital transformation and most essential technologies
Vice President of LiveBank solution was asked to give an interview connected with most significant drivers supporting fintech industry – what should banks do to please customers?