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Top 5 Factors That Drive AI ROI Success in Financial Institution
Why do AI projects in finance fail to deliver ROI? Despite the billions poured into artificial intelligence, nearly 40% of financial services CIOs admit their AI initiatives failed to achieve positive ROI in the last year. Why is this happening? It’s not about the technology itself—it’s about strategy. Success hinges on aligning AI with business goals, leveraging high-quality data, and focusing on the right use cases.
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Digital Customer Service in Insurance: The Challenge of Personalization in the Age of Technology
Can the technologies available on the market not only improve customer service but also support agents in their daily work, enabling them to thrive in the digital age?
