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In 2026, the real differentiator in banking will not be technology alone, but the ability to combine digital convenience with genuinely human interactions. As remote services become the standard, customers increasingly expect more than seamless transactions in an app. Human-centred service, delivered through smart, connected channels, is set to define the next stage of customer experience in banking.
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AI and Google Cloud Powering Growth – Highlights from Google Cloud Summit Poland 2025
A showcase of breakthrough technologies, inspiring real-life business scenarios, hands-on insights, and valuable networking opportunities – this is how this year’s highly anticipated Google Cloud event in Warsaw can be summed up. Once again, the conference brought together innovators, decision-makers, and technology enthusiasts eager to deepen their knowledge of artificial intelligence and Google Cloud – […]
What Is the Great Wealth Transfer? Why Platforms Like Livebank24 Play a Crucial Role in It?
Over the next two decades, we’ll see one of the largest movements of financial assets in history. The Great Wealth Transfer describes the shift of trillions of dollars from Baby Boomers to younger generations, mainly Millennials and Gen Z. As Boomers retire or pass on their assets like homes, businesses, investments, and savings, an unprecedented […]
Will Virtual Branch Work For Your Bank?
LiveBank is an omnichannel communication and collaboration hub for banks that aggregate all communication channels like text chat, video and audio. LiveBank provides retail banks secure and friendly contact channels for its clients. This synergy of technology and people enriches communications and establishes the grounds for the digitalization of bank processes. As a result of […]