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Digital transformation in financial institutions is an ongoing journey rather than a one-time project. Core system replacements often span years, all while banks must operate without interruption and cannot afford downtime. Could anyone imagine halting banking operations even for an hour – let alone for weeks? In such circumstances, every technological decision becomes a strategic […]
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The Value of LiveBank
Evaluating customer journeys and business models are more relevant than ever. Regardless of ongoing digital initiatives, human assistance is still necessary to make processes friendlier and faster to implement.
Digital transformation in banking with LiveBank24
Currently, world is undergoing a huge digital transformation caused by coronavirus pandemic. Suddenly, the number of people using digital channels went through the roof and everyone has to adapt the work-from-home (WFH) model. Those changes affected thousands of customers in hundreds of industries, including banking services. Is your business ready for the change?