LiveBank

Onboarding & Authorization

Acquire customers, verify identity, make operations and close complex deals in a single connection

ID Verification
Biometrics
Authentication
Operation
Authorization
E-signature

Core functions

Just like your competition, you want to acquire as many new customers as possible and close sales to achieve your KPIs. Everything must be quick, convenient, reliable and secure. Here are the perfect tools to achieve your goals.

Id Verification

During the onboarding process (eKYC), ID and face photos are compared with the use of facial biometry. Next, the document is OCRed and personal details are checked in internal and external databases to prevent frauds.

Biometrics

LiveBank can deliver or be integrated with any biometric system available in the bank such as face, voice or fingerprint – all to keep the customer safe. Also, it can be enhanced with emotion detection technology, where the system reads customer behavior and facial expression.

Authentication

Your existing clients can be easily authenticated during video and audio calls or text chat, even during Facebook Messenger chat. With Single Sign On the journey is seamless – if you are logged in to the Banking account, no additional authentication is needed.

Operation Authorization

No matter the channel, during the entire the session, a transaction can be authorized with text codes, voice biometrics, fingerprints or the tokens. It can also be used for other banking operations.

E-signature

Invite the customer to submit a sign (signature) on the PDF document, use it as an annotation that the client has read ans verified the document. This signature can also be compared with that on the ID, saved in CRM and used as an of authorization method in the future.

Improve bank’s sales
with all LiveBank features

Attract new customers, increase customer loyalty and improve customer experience with other LiveBank features, that support sales and aftersales processes in your bank.
Collaboration
Co-browsing,
screen-sharing
and more
See more
Video & Text Chat
Video, voice and live chat
easy access
See more
Contact Center Functionalities
Smart routing platform
with Contact center
functionalities
See more
Omnichannel
Virtual branch serving
different tuchpoints
See more
Technology
& Security
Encryption, recordings
and integrations
See more

Any questions?

Need quick hints? Feel free to contact us

Piotr Skrabski

Piotr Skrabski

General Manager

    The controller of the data within the scope provided above is Ailleron S.A. with headquarters in Krakow, Jana Pawła II Ave. 43b, postal code 31-864, KRS no. 0000385276. The data will be processed in order to provide information about products and services of Ailleron S.A. and other entities from Ailleron Group. The data will be processed for a period of 3 years. You have the right to access the data, to receive copies, to rectify, delete or demand to limit their processing, to object to processing and to withdraw your consent for marketing contact – by sending us an e-mail: dane.osobowe@ailleron.com. For full information about processing of personal data please visit Privacy Policy.
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    Ailleron Company

    43B Jana Pawła II Avenue
    Podium Park II Building
    31-864 Cracow

    Did you know?

    A virtual branch will work perfectly wherever efficient service is crucial

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