Onboarding & Authorization
Acquire customers, verify identity, make operations and close complex deals in a single connection
During the onboarding process (eKYC), ID and face photos are compared with the use of facial biometry. Next, the document is OCRed and personal details are checked in internal and external databases to prevent frauds.
LiveBank can deliver or be integrated with any biometric system available in the bank such as face, voice or fingerprint – all to keep the customer safe. Also, it can be enhanced with emotion detection technology, where the system reads customer behavior and facial expression.
Your existing clients can be easily authenticated during video and audio calls or text chat, even during Facebook Messenger chat. With Single Sign On the journey is seamless – if you are logged in to the Banking account, no additional authentication is needed.
No matter the channel, during the entire the session, a transaction can be authorized with text codes, voice biometrics, fingerprints or the tokens. It can also be used for other banking operations.
Invite the customer to submit a sign (signature) on the PDF document, use it as an annotation that the client has read ans verified the document. This signature can also be compared with that on the ID, saved in CRM and used as an of authorization method in the future.
Improve bank’s sales
with all LiveBank features
Życzkowskiego 20 Street
Building Avia, 1st floor
Did you know?
A virtual branch will work perfectly wherever efficient service is crucial