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Onboarding & Authorization

Acquire customers, verify identity, make operations and close complex deals in a single connection

ID Verification
Operation Authorization

Core functions

Just like your competition, you want to acquire as many new customers as possible and close sales to achieve your KPIs. Everything must be quick, convenient, reliable and secure. Here are the perfect tools to achieve your goals.

Id Verification

During the onboarding process (eKYC), ID and face photos are compared with the use of facial biometry. Next, the document is OCRed and personal details are checked in internal and external databases to prevent frauds.


LiveBank can deliver or be integrated with any biometric system available in the bank such as face, voice or fingerprint – all to keep the customer safe. Also, it can be enhanced with emotion detection technology, where the system reads customer behavior and facial expression.


Your existing clients can be easily authenticated during video and audio calls or text chat, even during Facebook Messenger chat. With Single Sign On the journey is seamless – if you are logged in to the Banking account, no additional authentication is needed.

Operation Authorization

No matter the channel, during the entire the session, a transaction can be authorized with text codes, voice biometrics, fingerprints or the tokens. It can also be used for other banking operations.


Invite the customer to submit a sign (signature) on the PDF document, use it as an annotation that the client has read ans verified the document. This signature can also be compared with that on the ID, saved in CRM and used as an of authorization method in the future.

Any questions?

Need quick hints? Feel free to contact us

Piotr Skrabski

Piotr Skrabski

General Manager

    Ailleron Company

    43B Jana Pawła II Avenue

    Podium Park II Building

    31-864 Cracow

    Did you know?

    A virtual branch will work perfectly wherever efficient service is crucial