In January 2015 one of the biggest bank in Germany and Software Mind signed a contract, according to which the bank will implement a leading Video banking software Livebank24 for several million of its clients.
LiveBank will be used in the bank to improve online customer service and reduce costs on branch network.
Bank BZ WBK (Santander
Poland), one of the biggest commercial banks in Poland, started using the
LiveBank solution at the beginning of December 2014.
Software Mind, the creator of Livebank, was
responsible for both building the concept of the channel in the bank and then
deploying the solution on all major platforms including web browsers, iOS and
Android. That is the first full implementation of LiveBank on mobile devices,
both tablets and smartphones.
For BZ WBK Santander Poland clients the implementation
opens completely new service channels, which will significantly facilitate
access to the bank's services, especially via mobile devices. As LiveBank is
integrated with Internet and mobile banking, the bank's clients will have
access to a tool ...