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Why do AI projects in finance fail to deliver ROI? Despite the billions poured into artificial intelligence, nearly 40% of financial services CIOs admit their AI initiatives failed to achieve positive ROI in the last year. Why is this happening? It’s not about the technology itself—it’s about strategy. Success hinges on aligning AI with business goals, leveraging high-quality data, and focusing on the right use cases.
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Top 5 Factors That Drive AI ROI Success in Financial Institution
Why do AI projects in finance fail to deliver ROI? Despite the billions poured into artificial intelligence, nearly 40% of financial services CIOs admit their AI initiatives failed to achieve positive ROI in the last year. Why is this happening? It’s not about the technology itself—it’s about strategy. Success hinges on aligning AI with business goals, leveraging high-quality data, and focusing on the right use cases.
Key Digital Banking Statistics – Trends and Insights in 2025
Digital banking has come a long way over the past decade – but in 2025, it’s no longer just an option; it’s the default. With smartphones in nearly every hand and customer expectations higher than ever, banks are racing to offer seamless experiences. Behind this shift are the numbers; real, tangible data showing where the industry is headed. Let’s take a closer look at key digital banking statistics you should consider.
How AI Can Drive Productivity in the Financial Sector
With growing demands from customers, stricter regulations, and an endless stream of data to process, financial institutions are under constant pressure to do more. That’s where artificial intelligence is stepping in – to help drive productivity in the financial sector in ways we couldn’t imagine a decade ago.
How to Improve Customer Experience at Insurance with chat and voice platform
When people reach out to their insurer, they’re often dealing with stressful situations, filing a claim, navigating a policy, or seeking urgent support. That’s why offering fast, personalized, and reliable communication is more important than ever. And this is exactly where chat and voice solutions for insurance come into play.
AI-Powered Chat and Voice Assistants in Insurance: The Future of Customer Service
How do AI chatbots improve customer service in the insurance sector? This is a really broad topic. On the one hand, they help the front office, for instance, in the form of robotic customer service agents; on the other hand, tools like AI Assistants empower your back office, creating a larger efficiency framework.
How to Build a Fully Digital Mortgage Process – And Why It Works
Digital mortgages aren’t just the future—they’re the now. Learn how banks can create a fully digital, customer-friendly mortgage process that reduces processing time, improves satisfaction, and boosts profitability. From vision to execution, here’s your roadmap to transformation.
Human-in-the-Loop: A Smarter, More Human-Centric Approach to AI in Banking
Artificial intelligence is no longer knocking on the door of the financial sector—it has already moved in and is rearranging the furniture. The financial sector is undergoing another transformation due to digitalization, and its effects are being felt on multiple levels—from process automation to the implementation of advanced artificial intelligence (AI)-based solutions.