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Why do AI projects in finance fail to deliver ROI? Despite the billions poured into artificial intelligence, nearly 40% of financial services CIOs admit their AI initiatives failed to achieve positive ROI in the last year. Why is this happening? It’s not about the technology itself—it’s about strategy. Success hinges on aligning AI with business goals, leveraging high-quality data, and focusing on the right use cases.
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Why do AI projects in finance fail to deliver ROI? Despite the billions poured into artificial intelligence, nearly 40% of financial services CIOs admit their AI initiatives failed to achieve positive ROI in the last year. Why is this happening? It’s not about the technology itself—it’s about strategy. Success hinges on aligning AI with business goals, leveraging high-quality data, and focusing on the right use cases.

When people reach out to their insurer, they’re often dealing with stressful situations, filing a claim, navigating a policy, or seeking urgent support. That’s why offering fast, personalized, and reliable communication is more important than ever. And this is exactly where chat and voice solutions for insurance come into play.

How do AI chatbots improve customer service in the insurance sector? This is a really broad topic. On the one hand, they help the front office, for instance, in the form of robotic customer service agents; on the other hand, tools like AI Assistants empower your back office, creating a larger efficiency framework.

Digital mortgages aren’t just the future—they’re the now. Learn how banks can create a fully digital, customer-friendly mortgage process that reduces processing time, improves satisfaction, and boosts profitability. From vision to execution, here’s your roadmap to transformation.

Artificial intelligence is no longer knocking on the door of the financial sector—it has already moved in and is rearranging the furniture. The financial sector is undergoing another transformation due to digitalization, and its effects are being felt on multiple levels—from process automation to the implementation of advanced artificial intelligence (AI)-based solutions.

For years, small and medium-sized enterprises (SMEs) have been the backbone of the global economy, accounting for the lion’s share of business activity and job creation. Yet, when it comes to banking, these crucial players have often found themselves navigating a world designed for either large corporations or individual consumers—neither of which perfectly fit their needs.

Small businesses, big potential — and even bigger frustration with banking. Small and medium-sized enterprises (SMEs) are the lifeblood of the European economy: they represent 99% of all EU businesses, provide two-thirds of jobs, and contribute 57% of the EU’s gross value added. Despite this economic muscle, many SMEs feel underserved by traditional banking systems.