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Why do AI projects in finance fail to deliver ROI? Despite the billions poured into artificial intelligence, nearly 40% of financial services CIOs admit their AI initiatives failed to achieve positive ROI in the last year. Why is this happening? It’s not about the technology itself—it’s about strategy. Success hinges on aligning AI with business goals, leveraging high-quality data, and focusing on the right use cases.
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Understanding your customers, cybersecurity, and high competition with fintechs are just a few of the most common banking problems, and finding solutions to them is a priority. However, many of these challenges can be overcome with the right technology. In this article, we will delve into this topic. We invite you to read on.
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Building trust, avoiding fines, and keeping clients within your organization are all aspects of banking that are affected by cybersecurity. Yet, protecting client data is not easy, as threats evolve daily, changing and getting more dangerous. How do we handle them and associated risks at LiveBank? Find it out in this article!
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Customer onboarding is one of the most commonly abandoned processes in banking. It’s directly responsible for the high customer acquisition costs that financial organizations face nowadays. However, there is a way to mitigate this problem: the implementation eKYC in digital banking. In this article, we look into the benefits of such a solution. We invite […]
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What features should you look for in your potential case management software? Real-time data integrations, an intuitive interface, a plethora of applications (cases from different teams), role-based accounts, and functions that enable you to audit and monitor your teams. Do you want to learn more? Then keep reading! The Best Features of Case Management Software […]
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As financial institutions increasingly digitize their services, one of their most valuable assets becomes their data. Every customer action, decision, webpage interaction, and transaction generates vast amounts of information, often dispersed across different systems. Bringing this data together is the first step in turning it into a powerful resource.
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Workflow management has been a pivotal element of optimization in banks and other businesses. Yet, with new tech available, its development accelerated much more quickly than anyone could expect. That’s why, in this article, we shall take a look at the future of workflow management in digital banking. What will it bring? Which trends will […]