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In banking, choosing a software provider is never a short-term decision. That kind of long-term commitment can bring peace of mind for the next 5–10 years, and in our experience, often much longer. That’s why decision-making should go far beyond cost considerations and instead be viewed through the lens of business continuity, resilience, and long-term operational stability. Let’s examine what really matters when choosing a technology partner for digital banking, core systems, and integration services.
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How to Transform Your Contact Center to the Center of Excellence
Today, customers regularly contact banks using many different communication channels, sometimes alternating between them or using several simultaneously. Customers want consistency regardless of the type of communication, and so a well-integrated omnichannel system is needed to ensure that continuity is in place.
The Virtual Alternative for Traditional Banks
Technology causes pivotal changes in the banking industry. Digitization process has already changed the nature of banking itself. What’s more, as we observe, customer behavior is supportive of virtual banking. Current ‘stay at home’ status keeps people away from public places, so the best way to adjust to those restrictions while having constant access to the banking is to move the services to the virtual channels.
Digital transformation in banking with LiveBank24
Currently, world is undergoing a huge digital transformation caused by coronavirus pandemic. Suddenly, the number of people using digital channels went through the roof and everyone has to adapt the work-from-home (WFH) model. Those changes affected thousands of customers in hundreds of industries, including banking services. Is your business ready for the change?
Piotr Skrabski for The FinTech Times – digital transformation and most essential technologies
Vice President of LiveBank solution was asked to give an interview connected with most significant drivers supporting fintech industry – what should banks do to please customers?
LiveBank is Azure Ready now! Ailleron Fintech partnership with Microsoft
As vendor of the latest technologies, mainly for the FINTECH sector, which is very demanding and challenging, we provide our clients with the best, most optimal and safe solutions that enable them to achieve their business goals. We focus on continuous development as well as innovation in the approach to ongoing projects.
Test our solution or contact us to find out how LiveBank can help you
