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Why do AI projects in finance fail to deliver ROI? Despite the billions poured into artificial intelligence, nearly 40% of financial services CIOs admit their AI initiatives failed to achieve positive ROI in the last year. Why is this happening? It’s not about the technology itself—it’s about strategy. Success hinges on aligning AI with business goals, leveraging high-quality data, and focusing on the right use cases.
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5 Ways to Improve Customer Engagement in Banking
How to improve customer engagement in banking? You need to be faster, better, and more personalized. Moreover, you need to become a proactive bank—an organization that tackles customer problems before they occur. In this article, we will present you with a list of the best strategies to improve customer engagement in your bank—we invite you to read on!
How to Choose the Best Digital Banking Platform?
Are you looking for the best digital banking platform? Maybe you don’t know how to choose it? Don’t worry! In this article, we will discuss what features you should focus on first when selecting the right IT solution. Did we grab your attention? Then read on to find out more!
Common Banking Problems and Effective Solutions – Navigating Everyday Financial Challenges
Understanding your customers, cybersecurity, and high competition with fintechs are just a few of the most common banking problems, and finding solutions to them is a priority. However, many of these challenges can be overcome with the right technology. In this article, we will delve into this topic. We invite you to read on.
Cybersecurity in Banking: How We Address Rising Challenges
Building trust, avoiding fines, and keeping clients within your organization are all aspects of banking that are affected by cybersecurity. Yet, protecting client data is not easy, as threats evolve daily, changing and getting more dangerous. How do we handle them and associated risks at LiveBank? Find it out in this article!
The Benefits of Implementing eKYC in Banks
Customer onboarding is one of the most commonly abandoned processes in banking. It’s directly responsible for the high customer acquisition costs that financial organizations face nowadays. However, there is a way to mitigate this problem: the implementation eKYC in digital banking. In this article, we look into the benefits of such a solution. We invite […]
Key Features of Case Management Software for Banks
What features should you look for in your potential case management software? Real-time data integrations, an intuitive interface, a plethora of applications (cases from different teams), role-based accounts, and functions that enable you to audit and monitor your teams. Do you want to learn more? Then keep reading! The Best Features of Case Management Software […]
