Two Ways to Implement LiveBank – Choose the Path to Better Customer Service

Digital transformation in financial institutions is an ongoing journey rather than a one-time project. Core system replacements often span years, all while banks must operate without interruption and cannot afford downtime. Could anyone imagine halting banking operations even for an hour – let alone for weeks? In such circumstances, every technological decision becomes a strategic […]

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implement livebank with salesforce
case management in banking
What is a proactive approach in banking?

What is a proactive approach in banking? This refers to an organization-wide approach in which you try to understand your customers, identify their needs and future problems as soon as possible, and tackle them early on. The proactive approach gained popularity in finance, as it comes with a plethora of benefits. What are they, and how to become a proactive bank? Find it out in this article!

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esign contract in banking
How to improve the process of signing contracts with eSignature platform for banks?

The process of signing a contract is a difficult thing. On the one hand, it is necessary—to put it plainly, contracts need to be signed. On the other hand, it is usually lengthy and creates many inconveniences and stress for customers. But what if we told you that it does not have to be so? eSignature is an innovative solution that enables you and your clients to sign contracts remotely, making the process much easier. With it, you can turn this process into your competitive advantage. Do you want to learn more? Then keep reading!

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customer engagement
5 Ways to Improve Customer Engagement in Banking

How to improve customer engagement in banking? You need to be faster, better, and more personalized. Moreover, you need to become a proactive bank—an organization that tackles customer problems before they occur. In this article, we will present you with a list of the best strategies to improve customer engagement in your bank—we invite you to read on!

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The 3 Most Important Features to Focus on When Selecting a Digital Banking Platform
How to Choose the Best Digital Banking Platform?

Are you looking for the best digital banking platform? Maybe you don’t know how to choose it? Don’t worry! In this article, we will discuss what features you should focus on first when selecting the right IT solution. Did we grab your attention? Then read on to find out more!

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Common Banking Problems and Effective Solutions - Navigating Everyday Financial Challenges
Common Banking Problems and Effective Solutions – Navigating Everyday Financial Challenges

Understanding your customers, cybersecurity, and high competition with fintechs are just a few of the most common banking problems, and finding solutions to them is a priority. However, many of these challenges can be overcome with the right technology. In this article, we will delve into this topic. We invite you to read on.

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Measures of Cybersecurity in Digital Banking
Cybersecurity in Banking: How We Address Rising Challenges

Building trust, avoiding fines, and keeping clients within your organization are all aspects of banking that are affected by cybersecurity. Yet, protecting client data is not easy, as threats evolve daily, changing and getting more dangerous. How do we handle them and associated risks at LiveBank? Find it out in this article!

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