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Building trust, avoiding fines, and keeping clients within your organization are all aspects of banking that are affected by cybersecurity. Yet, protecting client data is not easy, as threats evolve daily, changing and getting more dangerous. How do we handle them and associated risks at LiveBank? Find it out in this article!
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Improving Customer Service through Effective Case Management
With tons of workflows that you need to manage, customer requests, AML regulations, transactional data, and anti-fraud measures, achieving operational efficiency becomes extremely difficult. And without it, your customers suffer from longer wait times and slower customer service. Thankfully, you can battle this with effective case management. How will it help you? Find it out in this article!
Future Trends in Case Management for Banking
Case management in banking is the practice of implementing new technological solutions to improve and accelerate case management work. With numerous emerging technologies, you can naturally expect the trends regarding case management to change…and you are right! In this article, we will look at this more closely—we invite you to read on!
Strategies for Effective Remote Sales in Banking
Remote sales in banking are a bit more complicated than offering products in physical branches. On the other hand, with an increasing number of mobile-only customers, selling products remotely is no longer just an advantage—it’s an expectation that banks need to meet. How to do it effectively? You’ll learn that in this article—read on to discover our strategies.
How to Improve Sales in Banking
How to improve sales in banking? You need to use your data to gain a deeper understanding of your customers’ needs and desires. You should also optimize your transactions (and exposure to offers) and build higher customer engagement since this leads to a boost in sales. Do you want to learn more? Then keep reading!
Understanding Digital Mortgage Solutions: A Comprehensive Guide
Digital mortgage solutions are the future of banking – they make managing the process significantly easier and quicker. Industry reports show that implementing them can translate to four times shorter customer journey lengths. Keeping everything digitized makes managing data much easier, and adding AI to the mix helps cut out potential human errors and keep all the documents compliant. Do you wish to learn more? Then, we invite you to read our guide to digital mortgage solutions.
How to Leverage Customer Feedback for Continuous Improvement in Digital Banking
How to leverage customer feedback in digital banking? Firstly, you need to find ways to collect it, and then learn through it and combine the knowledge gained this way with the data gathered in your customer relationship management (CRM) system. In this article, we shall explore this topic further – we invite you to read on.