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Our joint LiveBank and Ailleron team – Michał Pomykała, Mateusz Wierzbiński, Patrycja Leszek-Królikowska, Paweł Franczyk, Paula Dmochewicz, and Julia Miłek – attended the 7th Lendtech Congress to exchange ideas, gain inspiration, and deepen their understanding of how the latest technologies can better address the current needs of the lending and consumer finance sectors. It’s time for their event recap, from conversations during the networking breaks to a closer look at the VideoBot presented at the LiveBank booth and how it fits the expectations of today’s lending customers.
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The Virtual Alternative for Traditional Banks
Technology causes pivotal changes in the banking industry. Digitization process has already changed the nature of banking itself. What’s more, as we observe, customer behavior is supportive of virtual banking. Current ‘stay at home’ status keeps people away from public places, so the best way to adjust to those restrictions while having constant access to the banking is to move the services to the virtual channels.
Digital transformation in banking with LiveBank24
Currently, world is undergoing a huge digital transformation caused by coronavirus pandemic. Suddenly, the number of people using digital channels went through the roof and everyone has to adapt the work-from-home (WFH) model. Those changes affected thousands of customers in hundreds of industries, including banking services. Is your business ready for the change?
Piotr Skrabski for The FinTech Times – digital transformation and most essential technologies
Vice President of LiveBank solution was asked to give an interview connected with most significant drivers supporting fintech industry – what should banks do to please customers?
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