Why Do Banks Choose Long-Term IT Partners? What Makes a Technology Company Truly Trusted?

In banking, choosing a software provider is never a short-term decision. That kind of long-term commitment can bring peace of mind for the next 5–10 years, and in our experience, often much longer. That’s why decision-making should go far beyond cost considerations and instead be viewed through the lens of business continuity, resilience, and long-term operational stability. Let’s examine what really matters when choosing a technology partner for digital banking, core systems, and integration services.

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What Makes a Technology Company Truly Trusted?
The virtual alternative for traditional banks
The Virtual Alternative for Traditional Banks

Technology causes pivotal changes in the banking industry. Digitization process has already changed the nature of banking itself. What’s more, as we observe, customer behavior is supportive of virtual banking. Current ‘stay at home’ status keeps people away from public places, so the best way to adjust to those restrictions while having constant access to the banking is to move the services to the virtual channels.

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bank buildings
Digital transformation in banking with LiveBank24

Currently, world is undergoing a huge digital transformation caused by coronavirus pandemic. Suddenly, the number of people using digital channels went through the roof and everyone has to adapt the work-from-home (WFH) model. Those changes affected thousands of customers in hundreds of industries, including banking services. Is your business ready for the change?

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Piotr Skrabski for The FinTech Times – digital transformation and most essential technologies

Vice President of LiveBank solution was asked to give an interview connected with most significant drivers supporting fintech industry – what should banks do to please customers?

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